Last updated: 23/07/2025
These Terms of Service ("Terms") govern the use of software and services provided by Abstract Machines SAS ("Abstract Machines", "we", "us", or "our"), including hosted applications such as Magistrala, SuperMQ, Propeller, and associated documentation and tools ("Software Products"). By accessing or using our services, the customer ("Customer", "you") agrees to be bound by these Terms.
1.1 License Grant: Subject to compliance with these Terms and any applicable quote or service plan, Abstract Machines grants Customer a non-exclusive, non-transferable, revocable license to access and use the Software Products for internal business purposes only.
1.2 Restrictions: Customer agrees not to: (a) reverse engineer, modify, or replicate the Software; (b) use it for unauthorized third-party access; (c) resell or sublicense the platform unless explicitly permitted; (d) violate applicable laws using the Software.
Customer is responsible for maintaining the confidentiality of login credentials and for all activity occurring under its accounts. Abstract Machines is not liable for any loss resulting from unauthorized use of credentials.
Customer shall pay all applicable fees as agreed in a separate service agreement or quote. Payments must be made within 30 days unless otherwise stated. Late payments may incur interest or service suspension.
All rights, title, and interest in the Software Products, trademarks, logos, and documentation remain with Abstract Machines or its licensors. Customer retains ownership of its own data submitted to the platform.
Abstract Machines will use commercially reasonable efforts to ensure service availability in accordance with our SLA. Support options may vary based on your service tier.
We respect your privacy and handle your data in accordance with our Privacy Policy. Customer data will not be shared with third parties without consent, except where required by law.
Each party agrees to protect the other’s confidential information with the same degree of care it uses to protect its own, and not to disclose it to third parties without permission.
Abstract Machines may suspend or terminate access to its services for violations of these Terms, with or without notice. Customer may terminate its subscription in accordance with the agreement.
Abstract Machines will not be liable for indirect, incidental, special, or consequential damages. Liability is limited to the amount paid by Customer in the previous 12 months.
These Terms shall be governed by the laws of France. Disputes will be subject to the exclusive jurisdiction of the courts located in Paris, France.
For any questions about these Terms, please contact us at: